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Scattered documents sorted into ordered streams
atomRelayIntelligent mailroom

Turn your mailroom from a cost center into a data asset.

atomRelay indexes, extracts and routes incoming documents, turning them into structured data for your systems.

Documentation understood on arrival. Routed before it waits.

Map your mailroom See how it works
The challenge

The mailroom moves the paper. Your team still does the work.

  • From incoming documents to usable information.

    Manual review and OCR can handle parts of intake. ATOM connects indexing, extraction and routing so usable information can move into your workflow.

  • Delays cost real money

    Mail that sits for a day can mean missed deadlines, late payments, penalties, and rework.

  • Rules are slow to change

    Changing where one document type goes can take weeks and a change order.

  • The data is thrown away

    A few index fields are captured. Everything else on the page is left behind.

What improves

Less document handling. More information your business can use.

Spend less time on intake and use the extracted data to automate downstream tasks and inform business decisions.

Traditional mailroom

With atomRelay

Document intake
Traditional mailroomOCR and manual handling.
With atomRelayatomRelay. People review the exceptions.
What gets captured
Traditional mailroomA few index fields.
With atomRelayThe data your business needs, from every document.
Routing rules
Traditional mailroomHard-coded and slow to change.
With atomRelayConfigured, and changed in days.
Where is my document?
Traditional mailroomHard to say once it moves.
With atomRelayTracked from arrival to delivery, with an audit trail.
As volume grows
Traditional mailroomCost grows with it.
With atomRelayHandle more documents with less manual effort.

Lower mailroom operating costs

Spend less handling mail and get information to teams sooner, reducing the cost of chasing, rework and delays.

How it works

Modular by design.Start where it hurts most.

Use one, two, or all three modules. atomRelay works inside your mailroom or alongside your mailroom provider.

Mail arrives
  • Paper mail
  • Email and fax
  • Portals and sFTP

Paper is opened, prepped, and scanned by your mailroom or one of our partners.

01RelayIndex

Classifies every document, splits multi-document envelopes, and captures the index fields.

02RelayExtract

Pulls the detailed data you need from the documents that matter, with summaries where appropriate. Quality review included.

03RelayRoute

Matches each document to its claim and sends it to the right desk under your rules.

Your systems

Claims, document management, and bill review systems, plus wherever else your team needs the information.

Mailroom partners. We work with traditional mailroom operators who handle opening, prep, and scanning. Powered by Record Ranger OS.
Chain of custody

Follow every document from arrival to delivery.

Every step is recorded as it happens, from arrival to delivery, in an audit trail. Documents themselves are not retained after processing.

  • Audit trail
  • Zero data retention
  • SOC 2 Type II
  • HIPAA-compliant
  1. ReceivedFax, 14 pages
  2. 01 RelayIndex
  3. IndexedSplit into 3 documents, each classified
  4. 02 RelayExtract
  5. ExtractedFields captured, one sent for quality review
  6. 03 RelayRoute
  7. MatchedLinked to the open claim
  8. RoutedSent to the assigned adjuster’s queue
  9. DeliveredConfirmed in your claims system
The data asset

The data you capture keeps working after the mail is delivered.

  • Feeds your systems

    Structured data lands in your claims systems and data lake, ready to use.

  • Powers your agents

    The same data lets atomAgents check readiness, flag gaps, and move work forward.

  • Grows with every page

    Each document adds to a fuller picture of your claims, instead of another line of cost.

See what your mailroom could become.

Show us how mail reaches your team today. We’ll map where atomRelay removes manual work, what data you could capture, and how quickly it pays back.

Map your mailroom